Campers, motorhomes, high-tops… the rental jargon explained!

Australia and New Zealand have pretty much the same kinds of campers and motorhomes as anywhere else overseas. However, depending on where you intend to travel and what you need from your relocation , it’s a good idea to know what each type of vehicle looks like and what extras they come with.

Before we start, here’s a little glossary of terms or rental jargon that will help you out:

Berth: for example 2 berth. The berth quantity indicates the legal number of passengers the vehicle can sleep and also generally indicates how many seat belts are available.

High-top: A vehicle with a fixed,  extended roof.

Pop-top: A vehicle with an extended roof that must be manually folded out or up.

Campervan or camper: Has sleeping and cooking facilities.

Campervan compact: Smaller campers  that look like a Toyota Previa or similar.

Motorhome or RV: Has sleeping and cooking facilities as well as a shower, toilet and hot water.

Continue reading Campers, motorhomes, high-tops… the rental jargon explained!

What does a 2 berth campervan rental look like? High tops and low tops

Wendekreisen hightop 2 berth campervanMany travellers in New Zealand and Australia opt for smaller campervans such as the free 2 berth campervan relocations listed on Transfercar’s website.

Although  most rental companies have similar layouts for their vehicles, there can be some small variations between vehicle types. Let’s have a look at what’s generally on offer for the 2 berth high and low top camper range.

The first thing to note is that campervans are not the same as motorhomes. Motorhomes have a toilet and a shower whereas campervans don’t. They do however both have cooking and sleeping facilities. Continue reading What does a 2 berth campervan rental look like? High tops and low tops

New Zealand Car Rental Companies Must Now Prove Damages

Rental agreementsTara Ewing, a New Zealand resident, has won her case for the reimbursement of $280, charged to her by a local rental company for claimed damages to the rental vehicle.

The disputes tribunal ruled that the car rental company lacked evidence of a pre-rental inspection.

Apparently the person who picked up the rental testified that he had to walk down the street to get the vehicle, and no inspection with an employee took place. No itemized invoice, photos — before or after — or other documentation of the damage was available from the car rental company.

This is a wakeup call for both rental companies and potential customers who may find themselves in this situation if careful inspection of both vehicles and small print do not take place.

Transfercar has seen this issued once before involving one of their free rental deals. In light of this recent event, Transfercar urges all parties to be diligent with their dealings and to make sure that all the correct documentation is provided as we wish to see all of our customers and suppliers satisfied with their arrangements.

Read the full article from the New Zealand Herald

Transfercar relocations in the USA!

It’s a new day, it’s a new dawn, it’s a new country for Transfercar relocations!

That’s right, Transfercar  now offers you a delectable selection of free to drive deluxe relocation cars, campervans and RVs all across the big, bold and beautiful USof A.

Continue reading Transfercar relocations in the USA!

A Guide to Guaranteed Reservations: Has the Time Finally Come?

Ace sedanACE walks us through the company’s guaranteed reservations initiative. Early results reveal the process is working, from both a cost savings and customer service standpoint. Read the full article at Auto Rental News

By Craig Parmerlee, February 2012 in Rental Operations

Travelling from Christchurch to Queenstown: What are my options?

Like any great travel story, you can get a varying array of travel times and distance options between locations. This journey is no different! Depending on the route you choose to take travelling between Queenstown and Christchurch can take you anything from 3 – 6 hours and can be 320 to 480 kms (or more).

Whichever way you choose to go, you won’t be disappointed.

From the flat rolling hills of the East Coast to the craggy wilds of the high country, this is a stunning journey best taken at a slow and leisurely pace. Don’t be fooled by the short distance though.  New Zealand roads can be winding and at time dangerous, so keep your foot steady and your eyes on the road! Continue reading Travelling from Christchurch to Queenstown: What are my options?