TERMS AND CONDITIONS June 2023

1.1 Introduction

Your rental contract to hire a Campervan from Camperman Australia the following:

The rental agreement form you have signed to hire a campervan from us
The Rental Terms and Conditions agreement form

1.2 Jurisdiction

Your rental contract is governed by the laws of the state in which the rental station you have hired the Campervan from and have agreed that courts in that state have non-exclusive jurisdiction to determine any dispute that arises between you and Camperman Australia.

1.3 Australia Consumer Law

You have consumer rights conferred by the Australian Consumer law and neither this clause nor any other provision of the rental contracts excludes, restricts, or modifies any implied terms, guarantees, or rights you may have under those laws or any other federal, state or territory legislation.

1.4 Electronic Signatures

We may use electronic signatures as a means of entry into the rental contract. When you insert an electronic signature, it must be your own genuine signature. by signing the form, you fully consent the use of this means of acknowledgment and acceptance of Camperman Australia’s Terms and conditions and your obligations under the rental agreement.

WHO MAY DRIVE THE CAMPERVAN?

⚠️ *IMPORTANT NOTICE*

A breach of any part of clause 2 is a Major breach of your Rental Contract. See clause 16 for further details

2.1 Authorised Drivers

Only the main hirer or any authorized drivers are allowed to drive the campervan, allowing anyone who is not an authorized driver to drive the Campervan constitutes a major breach of your rental contract that excludes you and any authorized driver from all entitlement to damage cover indemnity under clause 12 of these terms and conditions, subject to the damage cover exclusions in clause 13.

to become an authorised driver, you must sign the rental agreement on-line and sign the agreement in person at a depot. if you are unable to make it on the day of collection, notify the depot and we can arrange to get the form signed at another Camperman depot.

2.2 Age Limits

There is a minimum and maximum age limit for those renting from Camperman Australia. You and any authorized driver must be at least 18 and not over 85 years of age and have no less than 12 months driving experience, unless a representative from Camperman Australia has agreed to a variation of that restriction before the start of the rental and it must be shown in the rental agreement.

Licence Requirements

You and any Authorized drivers can drive the Campervan if you have the following:

A valid driver’s license issued in an Australian state or territory
An international driving permit
An approved translation into English if the license is not issued in English
If you are not subjected to any restrictions or conditions

Leaner drivers and probationary license holders are not acceptable and must not drive the campervan.

Provisional drivers are accepted and are welcome to drive the van but must display the correct provisional plates and follow all the road rules while driving.

2.4 Cancelled and Suspended Licences

The campervan must not be driven:

Whilst your driver’s license is cancelled or suspended as a result of an accumulation of demerit points
If your license has been cancelled or suspended within three (3) years of the date of the rental agreement

2.5 False Information

The campervan must never be driven by you or an Authorized driver who has provided false, missing or a misleading name, age, address, or driver’s license.

PROHIBITED USE

⚠️ *IMPORTANT NOTICE*

A breach of any part of clause 2 is a Major breach of your Rental Contract. See clause 16 for further details

3.1 The Campervan must not be driven by you or any Authorized Driver

The campervan must not be driven:

Whilst intoxicated or under the influence of drugs or with a blood alcohol content or level of drugs present in blood, urine or oral fluid that exceeds the limit set by law
Recklessly or dangerously
Whilst the Campervan is damaged or unsafe.
Camperman Australia representative has advised you not to.

You and any Authorized Drivers must not

Fail or refuse to undergo a breath, blood, urine, fluid, or drug impairment assessment.

Use the Campervan:

For any illegal purpose
To move dangerous, hazardous, inflammable goods or substances that pollute or contaminate, in quantities above that used for domestic purposes
To propel tow another vehicle or a trailer
To carry or transport illegal drugs or substances
In connection with the motor trade for experiments, test, trials, or demonstration purpose
In an unsafe or un-roadworthy condition
to carry any animals in the vehicle

You and any Authorized Drivers must not

Not Authorized to:

Damage the Campervan deliberately/recklessly or allow anyone else to do so
Modify the Campervan in anyway
Sell, rent, lease, or dispose of the campervan
Register or claim to be entitled to register any interest in the campervan under the personal property securities Act 2009

You and any Authorized Driver must not use the Campervan to carry

Not Authorized to:

Passenger for hire, fare, or reward or for rideshares purposes
More than the number of passengers shown in the rental agreement or what the campervan is licensed to legally carry
Any load that exceeds the limits for which the Campervan was designed, constructed, registered, or licensed for

You and any Authorized drivers must not

use a mobile phone:

To make or receive a phone call, perform any audio functions or as a navigation device, unless the vehicle is stationary, and the body of the phone is secured in a mounting affixed to the vehicle
To send a text message, video message, email, or similar communication unless the vehicle is parked

PROHIBITED AREAS OF USE

⚠️ *IMPORTANT NOTICE*

A breach of any part of clause 2 is a Major breach of your Rental Contract. See clause 17 for further details

4.1 The Campervan must never be driven

On unsealed roads
Off road
Where snow has fallen or is likely to fall

4.2 The Campervan must not be used in any area that is prohibited by us Prohibited areas include:

Roads that are prone to flooding or are flooded
Beaches, sand dunes, streams, rivers, creeks, dams and floodwaters or any area exposed to saltwater
Any road where the police have issued a warning
Any road that is closed
Any road where it would be unsafe to drive the vehicle

4.3 The Campervan must never be driven or used

On any island that is off the mainland of Australia - Unless we have given our written permission prior to the rental, and it is noted on the rental agreement.

4.4 Rental Period, Cost and Charges

Minimum Rental Period
The minimum Rental Period is 5 days
Rentals of 10 days or more have a fixed daily rental cost.

Short gap bookings occasionally become available at all depots in different seasons and are subject to our sole discretion.

RENTAL CONDITIONS

⚠️ *IMPORTANT NOTICE*

5.1 Daily rental Conditions

Rental days are charged per calendar day. The day of pick-up is calculated as the first day of the rental and the day of return is calculated as the last day of rental. This calculation is based within depot hours for pick-up and drop-offs.

5.2 Transfers

Transfers to and from CAMPERMAN are not included in the rental price. It is the responsibility of the hirer to arrange transport to and from CAMPERMAN depots.

5.3 Campervan pick-up times

The pick-up times are between the hours of 10:00 am and 3:00 pm weekdays or between 8:30 am and 11:00 am on Saturdays for all depots expects Townsville and Cairns.

Townsville is unattended pick-up only

if you do not confirm your collection time with the head office prior to your pick-up date, a time will be allocated for you.

we can at any point delay the campervan collection time for repairs, maintenance and/or cleaning, most hires return past there required drop off time and each vehicle requires a mechanical inspection and clean before we can release it to hire.

5.4 Campervan drop-off times

The drop off times for the Campervan are between 8:00 am and 3:00 pm Monday to Friday and on Saturdays between the hours of 8:00 am to 11:00 am. After-hours drop-offs are available on Saturday subject to prior arrangement using the Key drop-boxes at Our depot locations.

if you are returning to Townsville, please call and organise with the head office prior to your return.

5.5 Animal’s and Pet

Camperman does not allow the carriage of pets or any animals in their vehicles whilst on rental. Carriage of pets or animals will render the contract void, and the rental bond will be retained and used for cleaning and fumigating the vehicle.

5.6 Toll Charges

The number plate on the vehicle has been registered for all tolls, just drive through the tolls.

5.7 Sundays

Campervan pick-up and drop-off on Sundays is subject to prior arrangement with us only.

5.8 After-hours pick-up/ Unattended pick-up

After-hours and unattended pick-ups can be made by prior written arrangement only with Our Head Office in Cairns. Please contact Camperman on 1800 216 223 or email sales@campermanaustralia.com for prior written arrangement and confirmation. The cost of an unattended, after-hours, Sunday or Public Holiday pick-ups is $80.00. this fee in cannot be waived under any circumstances as a staff members is required to stay out of work hours.

5.9 Late drop-off

Campervans returned one day later than the arranged date on the contract will be charged the day rate applicable to the contract plus a $150.00 late fee. Thereafter, the contracted daily rate will be charged for each day the Campervan is late in addition to any revenue lost or costs incurred because of the Campervan being returned late. This is not negotiable and will be deducted from your security deposit

5.10 Public holidays

We are not open on Public Holidays (National or Local), Christmas Day, Boxing Day, New Year’s Day, and Good Friday to Easter Monday (or public holidays declared for those days).

any pick-up or drop off’s set for a day the depot is closed, you are required to contact the head office for instructions.

5.11 Reservations

Reservations can be made 7 days a week (including public holidays) between 8:00 am to 8:00 pm.

On the Camperman Australia website, you can enter a booking request and we will either decline or accept the booking if we have availability. the request is not confirmed until we have charged a 20% deposit and emailed through a confirmation.

5.12 Helpline:

The Camperman Head Office offers a 7-day-a-week Australia-wide help and information service. Please call the toll-free number on 1800 216 223 for on-road service. if you do not receive an answer, the lines may be business please leave your name, best contact number, registration, where you are located and what the issue is.

5.13 One-way rentals

There is a Location fee for all pick-up and drop-offs of $150.00 at the Gold Coast and $250.00 at Airlie Beach and Townsville. In the case of a pickup and drop off between these depots only one charge of $250.00 will apply for one-way rental. this fee is included in the final price and cannot be waived.

5.14 Multiple rentals

Two or more rentals may be combined to qualify for the longer-term rental rates. For example, a 12-day rental plus one 10-day rental qualifies for the 22-day rate, subject to the time between rentals not exceeding one calendar month.

5.15 Rental Period Extensions

Rental Period extensions are subject to future demand and availability and at Our sole discretion. Any request for an extension must be communicated to Us via phone call as soon as possible and is only accepted when approved by Our Head Office.

5.16 Unauthorised dropping off at a different depot

An unauthorised drop-off to a depot other than that contracted for (as stated on the Rental Agreement) will result in a relocation fee being charged to You of $1500.00 in addition to the daily rate for each day the Campervan is delayed.

5.17 Early drop off

There is no refund available for the unused portion of the rental should the Campervan be returned earlier than contractually agreed on the Rental Agreement.

5.18 When booking

Please check the Campervan You have booked on our website. It shows you all the details of the Campervan, including the manufacturer, make, model, year, model range, and inclusions.

The registration of your van can change at any point right up until the day of collection, you will receive the same model vehicle you have booked but the registration may be different to the one on your confirmation email

Automatic or manual transmission cannot be guaranteed unless you specifically book a van with only that transmission e.g. The Paradise family 5 is guaranteed to be automatic as we only have automatic models for that model. please ensure you have booked the right transmission as there will be no refund and refusal to take the vehicle will be classified as a cancellation on the day of pick-up and you will be required to pay the cancellation fee’s.

5.19 Disclaimer

All illustrations, line drawings and text in any of our brochures or advertising material, including our website, are a representation only of the vehicles depicted. Variances in any vehicle or its equipment offered for rental may occur due to modifications and/or upgrades.

5.20 Campervan model and size

All Campervans advertised on our website show the age, size and carrying capacity of the Campervan. You will be supplied with a Campervan that matches the Campervan you have booked. Any cancellation or refusal to take the Campervan that was booked is classed as a cancellation on the day of pick-up and you will not be entitled to a refund under any circumstance.

Camperman Australia is not at fault, nor will we refund if you book a campervan that doesn’t accommodate your needs/wants. be aware of the vehicles height as it is a hitop and is not likely to fit under anywhere undercover. the vehicles dimension are listed on the website.

5.21 Contractual Rights

By signing the Rental Agreement contract, the hirer accepts that the Terms and Conditions make this an Australian contract and that the hirer will be bound by the Australian State Law in which State this Agreement is contracted.

This contract overrides any other contract form or contract taken in any other country. Any changes made to this contract may only be in writing and signed by the hirer and an authorised agent of Camperman. Camperman makes no express or implied warranty in relation to this Agreement.

5.22 Pick-up I

Terms and conditions of the rental operator